Owner: Gannett Co. Inc.
Effective: March 31, 2011
The Consumer Solutions Center in Tulsa has closed. According to a company memo, call center operations were “in-sourced” to Phoenix and Detroit: Three call centers have been consolidated to two. “Approximately 150 positions, 122 of which are part-time positions, will be eliminated in Tulsa,” a company memo states. “At the same time, we will be adding 131 positions, 53 in Greenville, 43 in Phoenix and 35 in Detroit.” In 2008, the facility had 500 employees.
Sources: Gannett Blog and Tulsa World